365jili Privacy Policy

365jili (referred to as "365jili," "we," "us," or "our" throughout this policy) is an online betting and gaming platform serving players in the Philippines. We operate the website at 365jili.best and all associated mobile interfaces.

For the purposes of this Privacy Policy, 365jili is the data controller responsible for the personal information collected from members and visitors of our platform. This means we determine the purposes and means of processing your personal data.

If you have any questions about how 365jili handles your personal information, you can contact us at support@365jili.best. We take privacy enquiries seriously and aim to respond within five business days.

The personal information we collect from you at 365jili falls into several categories depending on how you interact with the platform.

We collect only what is necessary for the purposes described in this policy. We do not collect sensitive personal categories such as health data, racial or ethnic origin, or political opinions.

365jili collects your personal information through three main channels.

Directly from You

When you register for a 365jili account, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account settings, you provide information to us directly. This is the most significant source of personal data we hold.

Automatically Through the Platform

When you use 365jili, our systems automatically collect technical and usage data — things like your IP address, device type, browser version, and how you navigate the platform. This happens through server logs, cookies, and similar tracking technologies. See the Cookies section below for more detail.

From Third Parties

We may receive information about you from third parties in limited circumstances — for example, from payment processors confirming a transaction, from identity verification providers during the KYC process, or from fraud detection services. We only use this data for the specific purpose for which it was shared with us.

We use your personal information for specific, legitimate purposes. Here is a breakdown of the main ways 365jili uses the data we hold about you.

• Account management: To create, maintain, and secure your 365jili account — including verifying your identity and processing login requests.
• Transaction processing: To process deposits and withdrawals, settle bets, and maintain accurate financial records for your account.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML) laws, KYC requirements, and licensing conditions — including reporting obligations to regulatory authorities when required.
• Security and fraud prevention: To monitor account activity for signs of fraud, unauthorized access, or violation of our Terms and Conditions, and to take appropriate action when detected.
• Platform improvement: To analyze how members use 365jili and to identify areas where we can improve the product, fix bugs, or add features that are genuinely useful.
• Customer support: To respond to your queries, resolve disputes, and assist with account-related issues in a meaningful way.
• Marketing communications: To send you promotions, bonuses, and relevant platform updates — but only if you have opted in to receiving these. You can unsubscribe at any time.
• Responsible gaming: To monitor patterns that may suggest problem gambling behavior and to trigger appropriate safeguards as required by our responsible gaming commitments.

Processing your personal data is lawful when it is done on a recognized legal basis. At 365jili, we process your data under the following bases depending on the purpose:

• Contract performance: Processing necessary to run your 365jili account, settle bets, and provide the services you signed up for.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC obligations, and licensing requirements.
• Legitimate interests: Processing for fraud detection, platform security, and product improvement — where our interests are balanced against your rights and do not override them.
• Consent: Processing for direct marketing communications, where you have explicitly agreed to receive them. This consent can be withdrawn at any time.

365jili does not sell your personal information to third parties. We share your data only where it is necessary to provide our services or where we are legally required to do so.

Service Providers

We work with third-party providers who help us operate the 365jili platform — including payment processors (such as GCash, Maya, and banking partners), identity verification services, data hosting providers, and customer support infrastructure. These providers access your data only to the extent needed to perform their services and are contractually bound to keep it confidential and secure.

Regulatory and Law Enforcement

365jili will disclose personal information to regulatory bodies, law enforcement agencies, or other authorities when required to do so by law, court order, or applicable licensing conditions. We do not have discretion to refuse such legally mandated disclosures.

Business Transfers

In the event that 365jili undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant parties as part of that transaction. We will notify affected members in advance if this occurs.

365jili retains your personal information for as long as your account is active or as required to fulfil the purposes outlined in this policy. We do not keep data longer than necessary.

When you close your 365jili account, we will delete or anonymize your personal data unless we are required to retain it for legal, regulatory, or compliance reasons. Under AML and gaming regulations, transaction records and identity verification documents are typically required to be retained for a minimum period after account closure — even after deletion of other account data.

Usage and technical data collected automatically may be retained in aggregated, anonymized form for analytical purposes after your account is closed. This data cannot be used to identify you personally.

Security is not optional at 365jili — it is a fundamental part of how we operate. We use a range of technical and organizational measures to keep your personal data safe.

• All data transmitted between your device and 365jili is encrypted using TLS (Transport Layer Security) protocols.
• Your account password is stored using industry-standard one-way hashing — even 365jili staff cannot see your password.
• Access to personal data within our organization is limited to staff who genuinely need it to perform their role.
• Our payment infrastructure is handled through certified payment processors who maintain their own rigorous security standards.
• We conduct regular internal reviews of our security practices and update them as threats and technology evolve.

Despite our best efforts, no internet platform can guarantee absolute security. If you suspect your 365jili account has been accessed without your authorization, contact our support team immediately so we can take action to protect your account.

365jili uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here's a plain-language breakdown of the types of cookies we use.

Most browsers allow you to control cookies through their settings. Note that disabling certain cookies may affect how 365jili functions on your device.

As a 365jili member, you have rights over your personal data. Below is a summary of what those rights are and how you can exercise them.

To exercise any of these rights, contact 365jili at support@365jili.best with "Privacy Request" in the subject line. We will respond within 30 calendar days. We may need to verify your identity before processing the request. There is no charge for exercising your rights under normal circumstances.

365jili is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Our registration process includes an age declaration and identity verification specifically to prevent underage access.

If we become aware that a minor has provided personal information in the course of registering or using the 365jili platform, we will take immediate steps to delete that information and close the account. If you believe a minor has registered on our platform, please notify us immediately at support@365jili.best.

365jili may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the features of the platform. When we make changes, we will update the effective date at the top of this page.

For significant changes — particularly any that affect how we use your personal data — we will notify affected members by email or via an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.

Continuing to use 365jili after any update to this policy is posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay up to date.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern related to your 365jili account, please reach out to us.

• Email: support@365jili.best — use the subject line "Privacy Request" for data-related enquiries.
• Live chat: Available 24/7 in the Help section when you are logged into your 365jili account.
• General questions about accounts and platform features are also covered in our FAQ page.

We aim to respond to all privacy-related enquiries within five business days. If your concern is urgent — for example, you suspect unauthorized access to your account — contact us via live chat for the fastest response.